Track Your Parcel
Following your delivery
Every order ships with tracked delivery. As soon as your order leaves us, we email you a tracking link so you can follow it to your door. Most parcels arrive within 5 to 7 days, after a 24 to 48 hour handling time.
Can't find your tracking email? Check your spam folder first, then get in touch with your order number and we will resend it and chase the courier for you.
Frequently asked questions
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link.
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?
If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@customersupport.care